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High Valley Transit data shows strong increase in Micro ridership

SUMMIT COUNTY, Utah — High Valley Transit Micro, the new free on-demand transportation service that serves the Wasatch Back, recently released data from June and July showing ridership almost doubling.

In June, Micro served 6,348 passengers. In July, they served 11,754, an increase of 85%.

The average ride length is 10 minutes, with an average distance of approximately 4 miles.

The most popular destinations by far are the Canyons Village and Kimball Junction transit centers.

Saturdays and Fridays are the busiest day for Micro, while Sunday is the least popular day.

Photo: High Valley Transit

5 pm is the most popular pickup time.

Photo: High Valley Transit

Most requests were for single riders, with the technical average per completed ride being 1.3 passengers.

Micro Destinations with 100+ Drop-offs
1. Canyons Village Transit Hub [551]
2. Kimball Junction Transit Center [537]
3. Walmart on Landmark Dr [293]
4. Westgate Park City Resort & Spa [288]
5. Utah Olympic Park, Main Entrance [210]
6. Woodward Park City [186]
7. Smith’s on Uinta Way [153]
8. Bear Hollow Village [126]
9. Waldorf Astoria Park City [105]
10. Elk Meadows Apartments [102]

The top destinations above only accounted for about 20 percent of total rides. 56 percent of destinations were for locations with 20 or few drop-offs.

Due to variations in how a rider enters an address or where they drop a pin, these numbers may be undercounts of the actual passengers using Micro service to reach the destinations, according to High Valley Transit.

High Valley is Summit County’s service that they created in order to segregate from Park City Transit.

Summit County has contracted with this company which is headquartered in New York but operates in many states nationally as well as internationally. The contract is set up for long-term services in an effort to offer multiple transportation conveniences for Park City, Summit County, Wasatch County, and Salt Lake County residents and is an attractive program for visitors too.

You can download the High Valley Transit app here.

The service runs from 5 am to 1 am, seven days a week.

How to book a Micro ride:

  1. Create an account. 
  2. Book a ride. Enter your pickup and dropoff addresses and choose the ride option that works for you.
  3. Meet your driver. Check the app to find out exactly where to meet the vehicle, which may be a short walk from the address you gave us.

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