SUMMIT COUNTY, Utah — The Summit Bike Share program is officially back for the season following a delay due to issues with the company’s software provider.
According to the Summit Bike Share station map, at the time of this article, bikes were available at all stations expect for the Summit County Courthouse station, which will remain closed for the season due to low ridership.
This year, a new station has been added at the Canyons Sundial Lodge, and according to Carl Miller, the transportation planning director for Summit County, several more new stations are coming soon.
However, new stations aren’t the only changes at the Summit Bike Share this year. According to Miller, the bike share has a new in-house team of bicycle mechanics, as well as a new marketing plan. This follows the expiration of Summit County’s contract with the Canadian-based company Bewegen Technologies, which had operated Summit Bike share since the program’s inception in 2017.
According to Miller, Summit County initially intended to renegotiate its contract with Bewegen. The county would bring bike share operations in-house, and Bewegen would continue to provide information technology and customer service support. However, things didn’t quite go to plan, causing a delay in Summit Bike Share’s 2023 season.
“During the contract renegotiation process with Bewegen, on May 18, 2023, Summit County was given notice that Bewegen was ‘ceasing to provide operation, maintenance, call center services and technical and IT support for all its bike share systems,'” Miller said. “Weeks before Summit Bike Share’s planned season opening, Summit County was forced to identify a new vendor for IT and customer support services. That gave us a short window to relaunch the program in-house.”
Because the county had already taken steps to bring some of the bike share’s operations in house, the program is now fully functional again in time for the Fourth of July.
“A huge shoutout to our sponsors, Intermountain Health, the Park City Chamber of Commerce, and Deer Valley for their continued support through this period of uncertainty and a very big thank you to the awesome team behind-the-scenes who worked so hard to have this system ready for this holiday weekend,” Miller said. “We’re so excited to welcome back the Summit Bike Share community for the 2023 season!”
For more information on Summit Bikes or to view the station map, visit https://summitbikeshare.com/.