Park City Mountain owner Vail Resorts announces company-wide layoffs

Vail Resorts HQ in Broomfield, Colorado. Photo: Snowbrains

BROOMFIELD, Colorado – Vail Resorts, the ski resort conglomerate who own and operate 42 ski resorts around the world including Park City Mountain Resort, recently announced a new two-year transformation plan along with staff layoffs.

The two-year plan, titled the “Resource Efficiency Transformation Plan,” will aim to enhance organizational effectiveness and create operating leverage as the company continues to expand.

Vail anticipates achieving $100 million in annualized cost savings by the end of the 2026 fiscal year by optimizing operations, utilizing global shared services, and improving workforce management.

Part of the two-year plan includes staff layoffs, which, according to Vail, will impact less than two percent of the company’s total workforce, including the elimination of 14 percent of Vail’s corporate workforce.

In its announcement, Vail Resorts estimates that less than one percent of the company’s operations workforce will be eliminated, along with only 0.2 percent of frontline roles within the company.

“We believe this is a natural progression and next step for our company, that builds upon our success and paves the way for the next phase of growth,” said Vail Resorts CEO Kirsten Lynch. “Our mission: to create an Experience of a Lifetime for our employees and our guests, galvanizes our company, as does our commitment to reinvesting for growth.”

It is not clear as of yet how many jobs, if any, will be affected at Park City Mountain Resort.

According to Vail, laid off employees will have the opportunity to apply for open positions within the company.

Besides the layoffs, Vail’s two-year transformation plan includes three distinct pillars: scaled operations, global shared services, and expanded workforce management.

Regarding scaled operations, Vail claims that the company has the opportunity to realize “acquisition synergies” by implementing new practices and introducing new tools to streamline support for operations company-wide.

According to Vail, this will allow operations to focus more on enhancing the guest experience while reducing the administrative workload for frontline managers.

The global shared services pillar relates to the company intending to consolidate and outsource its internal business services and call centers into global shared services. This will support its North American operations while establishing a scalable model that can accommodate future global expansion.

The last part of Vail’s two-year plan, expanded workforce management, includes the recently introduced workforce management technology across its North American resorts, equipping frontline managers with tools and data insights to allocate talent based on guest experience and demand.

The system also provides frontline team members with visibility and cross-training opportunities for available shifts both within their resort and across the network.