The (ski) doctor, Jake Burgoyne, is in. Photo: Wasatch Ski Doctor.

PARK CITY, Utah — For skiers and boarders who’ve experienced that sinking feeling of sliding out on icy patches, the solution might be simpler than expected — and it can come right to your door.

Wasatch Ski Doctor, a pickup and delivery ski tuning service operating in Park City and Salt Lake City, is filling a gap in the ski industry by bringing professional equipment maintenance directly to customers’ homes, hotels and offices.

“Once people know that we exist, the calls that we get are people just checking that we’re a real service, because it seems too good to be true,” said Jake Burgoyne, founder and owner of Wasatch Ski Doctor.

Burgoyne launched the business in 2021 as a side venture while working at a ski shop, quickly recognizing demand for convenient tuning services among tourists and locals. The company moved into a fully equipped shop space with Wintersteiger machinery during the 2023-24 season, allowing the team to offer professional base grinds, stone grinds, edge sharpening and waxing.

The service addresses a common problem: skiers own quality equipment but struggle to maintain it properly during the season. Sharp edges and proper waxing make a significant difference in performance, especially on Utah’s variable snow conditions this winter.

“You might not notice that you’re losing performance because it’s such a gradual process,” Burgoyne said. “But once you get that tune done, there’s a huge day and night difference in terms of being able to hold an edge and just ski better.”

Wasatch Ski Doctor operates with flexible pickup and drop-off windows designed around the ski day. The team picks up equipment in the morning or evening, tunes it overnight, and delivers it back as early as 6 a.m. — a schedule that appeals particularly to anyone not wanting to miss a day on the slopes.

“The ability to pick it up after their day of skiing and tune it overnight and then drop it off the next morning before they go out riding offers a lot of flexibility,” Burgoyne said. “It’s one extra thing they don’t have to go out and do.”

The company’s team of technicians, including Burgoyne, handles both technical work and customer interactions during pickups—a deliberate choice that ensures knowledgeable service.

“Having somebody there that’s going to be working on those skis and really knows the ins and outs is super important,” Burgoyne said.

The business serves greater Park City and is expanding into Midway and Heber this season. In Salt Lake City, the service operates across various neighborhoods. Both skis and snowboards can be serviced.

Burgoyne’s experience working on ski mountains revealed a pattern: skiers having a bad day often found their experience transformed after a mid-day tune.

“You tune up their skis while they’re at lunch, and then all of a sudden they’re having a great time,” Burgoyne said. “It’s really overlooked, but it probably has a bigger impact than the actual equipment you’re riding — that they’re sharpened, that they’re tuned, that they’re actually ready to be on the mountain.”

The service has built a loyal customer base, with many clients expressing surprise that such convenience hasn’t existed before.

For those accustomed to the traditional shop routine — driving into town, waiting in line, returning days later for pickup — Wasatch Ski Doctor represents a fundamental shift in how equipment maintenance fits into the ski season. The service eliminates the choice between missing days on the mountain and skiing on dull edges, offering instead a solution that works around the slopes rather than interrupting them.

Book your tuning today